Frequently Asked Questions
Everything you need to know about your Rogersound Labs experience.
What is the standard shipping timeframe for new orders?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3 to 7 business days for delivery.
Do you offer a trial period for your speakers and subwoofers?
Yes, we offer a 30-day in-home trial. If you are not completely satisfied with the sound quality, you can return your products for a full refund of the purchase price.
What kind of warranty comes with Rogersound Labs products?
Our speakers generally come with a 5-year parts and labor warranty, while our subwoofer amplifiers are covered for 2 years. Please check your specific model's documentation for exact details.
Do you ship electronics internationally?
Currently, we ship directly to customers within the United States and Canada. For other international locations, please contact our support team for a custom freight quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and financing options through Affirm for qualifying purchases.
Are your subwoofers compatible with older stereo receivers?
Yes, our subwoofers feature both high-level (speaker wire) and line-level (RCA) inputs, making them compatible with modern home theater processors and vintage stereo receivers alike.